[Posted on February 8, 2007 - 4:26 PM]
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The International Herald Tribune has an interesting story out of Mumbai, India, where outsourcing companies attending an industry gathering warned that their business can not continue to thrive by providing cheap labor alone. Not only is the cost of labor in India being undercut by many regions in eastern Europe and Asia, but industry leaders warn that as outsourcing becomes a major multinational business, it will be expected to innovate just like any other big industry. Experts at the conference said Indian outsourcing companies, which employ some 1.6 million people, had started to feel the pressure of large global consulting firms like IBM and Accenture, and would need to respond with new ideas and more technological innovations. —Andrea Orr
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